Privacy Policy

Sain Das Ravi Mohan (“SDR”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or interact with us regarding our herbal extracts and botanical products.

1. Information We Collect

We collect information that you voluntarily provide and information gathered automatically as you use the site:

• Information you provide — such as your name, company, email address, phone number, and message when you submit an enquiry, request a sample, or contact us.
• Technical information — such as your IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, sample requests, and business communications.
• Process and fulfil orders for herbal extracts and related products.
• Improve our website, products, and customer experience.
• Comply with legal, regulatory, and quality-assurance obligations.

3. Cookies & Tracking

Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. You can control or disable cookies through your browser settings; however, some parts of the site may not function as intended without them.

4. Sharing & Disclosure

We do not sell or rent your personal information. We may share it only with trusted service providers who assist us in operating our business (such as logistics and IT partners), or where required by law, regulation, or a valid legal request — and always subject to appropriate confidentiality safeguards.

5. Data Security

We apply reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of non-essential communications at any time. To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their respective privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of the website constitutes acceptance of the updated policy.